We offer multiple shipping carrier options, but we do not control the carrier rates for paid services. Please choose a service level that works for your timelines.
All orders will ship the next business day except for holiday anomalies or sales days when our team requires an extra day to package all the shipments.
All shipping + tracking notifications will be sent to your email address on file.
A note to International Athletes:
We offer both DDU + DDP shipping options via USPS & FedEx to CANADA. For all other international countries, we offer only DDP shipment options via FedEx.
If you observe high prices for shipping fees and import fees at checkout, please understand that we do NOT have control over the import fee amounts required for you to pay. Those are set by the territory or the governing body where you live. Because of the high demand of international athletes requesting products, we allow shipping, but we make sure that you understand the costs associated with your purchase.
What are DDU vs. DDP shipments?
DDP shipments (FedEx option): AKA "Delivered Duties Paid." All duties, taxes, and shipping fees will be calculated (and collected) at checkout (in USD) and billed directly to you at the time of purchase. This is a SAFE option because you will know what you are being charged upfront and your delivery agent will not require more money from you at the time of delivery.
DDU shipments (USPS international option): AKA "delivered duties unpaid." Customers often choose this option because it seems cheaper, but before their package arrives, your local delivery agent typically calls you up and requests more money to cover the import fees. We seldom recommend using this option. This option is only offered to Canada at the moment.
We currently offer shipping to the following countries:
Canada, Bermuda, Bulgaria, Australia, Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Panama, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, United Kingdom, Mexico, Brazil, Hong Kong SAR, Indonesia, Vietnam
We ship to P.O. Boxes, APO, and FPO addresses via USPS Priority Mail.
Once a package has been dropped off at a carrier location, Atreyu is no longer responsible for delayed or lost shipments.
Processing + shipping estimates may change due to US national holidays, weather conditions or other disruptions that are out of our control.
Have a question? Please reach out to our Athlete Experience team at firstname.lastname@example.org.